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What They Said

We are often asked what to expect on our tours. We found our clients had the best answers. Here are couple of recent excerpts from what they said about their experiences with Journey to the East tours…

"One of the best experiences of my life. I hope to do another JttE again"

Helen and Gary Driver - AUS (2017)

"Excellent value for money. We really couldn’t have asked for more. Thank you"

Denise and Scott McGregor - AUS (2017)

"Excellent quality tour. We couldn't have seen those art & gardens without JttE tour - Money well spent"

Anne & Terry Smith - AUS (2017)

"Have been to many tours and this tour is the best so far – this is the best way to see Japan. "

Christy & Fortunato Abello - USA (2017)

All reviews are extracts directly from Journey to the East’s feedback forms. No attempt to sanitize the information has been made it is as the clients wrote it.

P1806-23 Nayalia & Maria - Russia 200x150

P1806-23

2018 Custom made private tour of Japan

Guest rated their tour:  

Itinerary.

"We enjoyed the well-planned itinerary, were fully satisfied with the choice of places to visit and appreciated the opportunity to travel with local guides who showed us and explained to us the way of life in Japan, Japanese traditions and historical facts, encouraging us and cultivating among us an interest to further explore the country. "

Overall assessment.

"The tour was fantastic, five star! We learned so much about the country and loved every day of our stay in Japan."

Value for money?

"The tour was worth the money".

In summary?

"We enjoyed the well-planned itinerary, were fully satisfied with the choice of places to visit and appreciated the opportunity to travel with local guides who showed us and explained to us the way of life in Japan, Japanese traditions and historical facts, encouraging us and cultivating among us an interest to further explore the country.."

AND...

"It was a great pleasure and a unique opportunity for both of us to discover a wonderful culture of Japan. I would like to thank your guides for their hospitality and efforts to show us this beautiful country.

In regards to feedback, I think that the program itself is very good planned, showing the guests Japan from many different angles. Thank you so much for your effort. I only can suggest that a good idea would be to spend a bit more time on Miyajima island, it’s such a unique place and I felt I could spend there a bit of more time.

I truly appreciate your help and effort to make our journey enjoyable."

July 2018

Nataliya Dolgova & Maria Cherkasova - Russia

GGA-18

2018 Garden and Art Tour of Japan

Guest rated their tour:  

Travel arrangements.

"Highest standards acheived"

What did you enjoy most?

"Having been to Japan before, it is a truly seasonal country. The vegetation and foods so varied from Autumn to Spring/Summer"

Value for money?

"Definately".

In summary?

"This is my second tour to Japan with Journey to the East. It really is a specialist tour company, taking the 'stress out' of a foreign country travel - Delightful holiday."

June 2018

Jenee Moffa, Brisbane, Queensland, Australia

GGA-18

2018 Garden and Art  Tour of Japan

Overall assessment?

"Let me say that 99.9% of this tour was flawless, and we’ll probably do another in the future.  Thanks for your professionalism and excellent service throughout.".

In summary?

"Overall this tour was excellent.  The accommodation was great and the meals provided were out of this world, as well as giving us a great introduction to many aspects of Japanese food.

The guides could not be faulted, nor could the tour information provided, or the conduct of this tour – everything went like clockwork.  I would recommend this tour to anyone, whether a first time or return visitor to Japan, as it certainly presents great value for money.."

June 2018

Tony Wallace, Denistone, NSW, Australia

Takayama 2018 200x150

GSL-18

2018 Cherry Blossom Tour of Central Japan

Guest rated their tour:  

Itinerary

"The itinerary gave us a good overall idea of aspects of Japanese life and customs"

Tour information?

"The tour information was top notch. Gave us all the information we needed in a succinct but comprehensive manner"

Travel arrangements.

"All perfect."

Overall assessment?

"We loved the tour and we were glad we added Hiroshima and Miyajima [extension]".

In summary?

"Journey to the East was an excellent company to communicate with. Col was very helpful and accommodating. Nothing was too much trouble to arrange for us. Yuki and Col have put a lot of thought and energy into making sure that:

  • the itinerary provided a variety of experiences
  • the food and restaurants were top notch
  • there was plenty of free time
  • the guides were well versed in their roles

Thank you Col and Yuki for a great tour."

April 2018

Richard and Marion McGuire, Perth,  W. Australia

GSS-18a Jeff and Deb Cashman 200X150

GSS-18a

2018 Cherry Blossom Spectacular tour of Japan

Guest rated their tour:  

Itinerary

"For us the itinerary was excellent.  We had little idea of where to go or what to see in Japan and would never had been able to experience the wonderful sights and activities provided by this tour on our own"

Tour Arrangements?

"6 out of 5! The travel arrangements were superb.  I don’t like bus trips so the extensive use of rail was perfect.  The rail system in Japan is fantastic, as you know, so well done.  We found the transfers were well orchestrated and well executed.  The guides ensured we were on the right station on time, got onto the correct train and sat in the right seats all the time.  We never had any difficulty and only have pleasant memories of the travel component"

Value for money.

"YES.  In composing this tour, Journey to the East has demonstrated great skill and a deep knowledge of Japan.  This is reflected in the apparent ease in which the tour operated.  The logistics underpinning the movement, accommodation and feeding of people, with their baggage on schedule around 8 cities using public transport without a single hiccup is no mean feat.

The special activities included such as entertainment by a maiko, private tea ceremony, the rickshaw ride, the private tour of Nittaiji Temple and extensive exposure of Japanese cuisine made this tour most enjoyable."

What did you enjoy most?

  • entertainment by a maiko,
  • private tea ceremony,
  • the rickshaw ride,
  • the private tour of Nittaiji Temple by a Buddhist monk
  • the cherry blossoms
  • the varied Japanese meals
  • the fabulous guides
  • as a purchaser of this tour, the simplicity of dealing with JttE

How could we improve?

In summary?

"- maybe change the farewell dinner to include a western option."

"My wife and I travelled to Japan with Journey to the East on their Cherry Blossom Spectacular tour.  Not only was the tour expertly planned and executed, it was far more enjoyable than we anticipated.  We were well chaperoned by knowledgeable guides, travelled in comfort on the bullet trains and stayed in quality hotels each night.

The special inclusions of dinner with a maiko, our own private tea ceremony, a 2 hour rickshaw ride, a private temple tour by a Buddhist monk, cherry blossoms galore and exquisite Japanese meals gave us memories to treasure."

April 2018

Jeff and Deb Cashman, Sydney, Australia

Mt Fuji

P1803-15

Custom Made Tour of Japan

Guest rated their tour:  

Itinerary

"The trip exceeded expectations and we were delighted with the way everything was managed ". "Without the organisation and guides we would have missed 75% of the things we saw."

Tour Arrangements?

"Excellent.  Very well organised and documented.  Couldn’t fault anything."

What did you enjoy most?

"We liked the way the guides organised us each day to see the places we visited.  They took us to points of interest we would have never visited on our own.  It was very well done and we received more attention than we expected."

How could we improve?

In summary?

"Promote private tours as the best option for exploring Japan.  Flexible daily arrangements based on client interest and weather."

"We can’t thank our guides enough for showing us the range of sights in Japan.  They were friendly, professional and delightful and we saw things and went to places you could never see on a group tour.   In 2 weeks we visited major cities, UNESCO sites, small towns, travelled on every sort of transport available, saw sunshine, snow, cherry blossoms and ate a range of wonderful food.  Brought home lots of photos and memories.  Thank you for an unforgettable trip."

March 2018

Susan and Lindsay Short, Sydney, Australia

GAL-17b

Autumn Leaves Tour of Japan

Guest rated their tour:  

Itinerary

"Fabulous!  Good Variety "

Value for money?

"Worth Every penny!."

What did you enjoy most?

"Hard Question.   A whole free day in Kyoto; Kimono Museum; Rickshaw ride through a little town near the Bamboo Forest"

What would you change?

"What a wonderful Autumn Leaves tour we had. Great places, guides, hot tubs and food. 

 Journey to the East thought of everything. It took the pressure off travelling to Japan."

Dec 2017

Sue and Peter Wood, Qld, Australia

GAL-17b

Autumn Leaves Tour of Japan

Guest rated their tour:  

Accommodation

"Good range of accommodation which suited the particular city. "

Meals

"5+ Japanese and European meals were all outstanding."

Overall Assessment

"Met all our expectations and more. The Nakasendo walk [custom addition] arrangements were just right given the previous two weeks travelling"

Comment for others

"We don’t have anything to suggest to change as we thoroughly enjoyed the experience as it was.

It was good advice to have the extra day in Tokyo before and after the tour to allow time to settle in before the tour and travelling home at the end. With the additional [custom] walking trip, it would probably have been better to have an extra day in Osaka before starting the walking tour to allow time to prepare and rest.  "

Dec 2017

Sue and Merv Cowie, Qld , Australia

P1711-09

Custom Built Tour of Japan

Guest rated their tour:  

Itinerary

"Very good introduction to Japan. It splendidly covered what we had hoped to see in autumn colours and the glorious temple and shrine gardens. "

Ease of dealing with JttE

"Very responsive, helpful and positive. Our trust in our dealings and communication with every person was well and truly justified."

What did you enjoy most?

"The magnificent autumn colours and beautiful gardens. Learning so much from the guides – particularly Mio. The wonderful trains, onsens and toilet seats!"

Comments for others

"We can’t recommend Journey to the East more enthusiastically. The itinerary is well thought out, every thing came together like clockwork and what they promise – they deliver in spades.  It was a magical experience for us with excellent guides and fascinating experiences.

Loved having the free time to explore our own interests."

Dec 2017

Jill Eden and Vic Bell, NSW, Australia

GAL-17a

Autumn Leaves Tour of Japan

Guest rated their tour:  

Itinerary

"Well structured and experiences varied. Due to the small number in the group, we were able to move freely around busy tourist sites. Loved using public transport - gave us an inclusive feel of Japanese life "

An experience (Kawaguchiko)

"WOW! What an experience. Waking up to see the sunrise over Mt Fuji, then taking an outdoor onsen bath as the sun crept higher. The accommodation was a unique experience from the moment we arrived to the time we departed. The traditional rooms with Tatami mats and bedding, the yukata, the traditional meals and number of courses - they had to be seen to be believed"

Overall assessment?

"Above and beyond our expectations"

Comment for others

"The design of the tour provided us with a great overview of the cities and non-urban areas of Japan.  The Autumn tonings were spectacular.  The tour took us to locations which we would never have visited in a larger group"

The food experiences! Meeting, talking and playing games with a Maiko [trainee Geisha] in Kyoto was incredible. Another insight into Japan."

Nov 2017

Katie and Alexander Walshe, NSW, Australia

GFA-17

Autumn Food Tour of Japan

Guest rated their tour:  

Tour support

"Excellent – organisation was exemplary. Ritsuko took care of all questions/requests from me very quickly so that any gaps were filled. I felt that I was well equipped for the tour through the information I received. "

Value for money?

"Outstanding in terms of value for money. I would tell people that this was one of the key positives of touring with JttE. In a world awash with tours, this is an important aspect of decision-making for many of us.  I did look at other tours and they were either less comprehensive, less interesting or much more expensive. "

Overall assessment?

"I will definitely recommend JttE to others as a company that cares! Also, for this tour, choosing Kyushu as the sole Japanese destination appealed to me as someone who has travelled to the more tourist locations in Japan. My compliments on all aspects of the tour and the company."

Comment for others

"Journey to the East provided a wonderful tour that exceeded my expectations. The accommodation was superior and better than advertised and organisation of the tour was flawless. Fumiko, our guide for the entire tour, was superb: knowledgeable, thoughtful, attentive to our needs, willing to go the extra mile, entertaining and funny. As for the food! We went to many different restaurants and small local places, all of which in their own way turned on superlative meals. Added to this, we visited artisanal shops and small makers of many typical Japanese products. I learned so much about Japanese food culture. This is a great experience not to be missed if you want to learn more about Japan."

Nov 2017

Doreen Rosenthal, VIC, Australia